Warranty
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Our Warranty
At HOMEWARE, we are committed to delivering products that meet the highest standards of quality, performance, and durability. Every product is manufactured using premium-grade materials and undergoes strict quality inspections before dispatch.
Warranty Coverage
- HOMEWARE products are covered by a 7-Year Manufacturing Warranty from the date of purchase.
- This warranty covers defects in manufacturing, material quality, and workmanship under normal residential use.
- Any product found to have a manufacturing defect will be repaired or replaced at the company’s discretion.
Warranty Does Not Cover
The warranty does not apply to:
- Damage caused by improper installation, misuse, negligence, or accidents.
- Normal wear and tear, scratches, discoloration, or surface damage due to cleaning with harsh chemicals.
- Damage resulting from unauthorized repairs, modifications, or alterations.
- Products installed in commercial or industrial environments unless specifically covered.
Warranty Claim Process
To claim warranty service, customers must:
- Provide a valid purchase invoice or proof of purchase.
- Share clear photographs or videos showing the defect.
- Contact our customer support team with product details and purchase information.